Privacy Policy – CHAWP

Effective Date: October 2025

1. Information We Collect

• Personal Information: Name, email, phone number, hostel and room details, and delivery address for managing your account and deliveries.
• Device Information: Basic device and browser data for notifications and performance optimization.

2. How We Use Your Data

• To create and manage your CHAWP account
• To process and deliver your food orders
• To send order updates and service notifications
• To improve our services and user experience

3. Data Retention

We retain your information only as long as needed to provide services or meet legal obligations. You may request deletion of your data anytime by contacting us.

4. Data Security

We store data securely using Google Firebase. All communications are encrypted using HTTPS and handled under strict access control.

5. Third-Party Services

We rely on trusted third-party tools such as Firebase for authentication, database storage, and messaging. These providers follow their own privacy policies and comply with Google and international data protection standards.

6. Your Rights

• Access, update, or delete your information
• Request deletion of your account
• Withdraw consent for notifications

7. Updates to This Policy

We may update this policy from time to time. Updates will appear on this page with a revised effective date.

8. Contact Us

For questions or privacy requests, please email chawpgh@gmail.com.